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Verbal De-Escalation & Conflict Resolution

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This class provides training and awareness in the area of Verbal De-Escalation & Conflict Resolution strategies.

 

  • The advanced Verbal De-escalation training offers a comprehensive and respected 8-step tactical communication model, designed for participants to apply in realistic role-play scenarios. This course will enhance participants' ability to effectively respond to individuals experiencing anger, emotional distress, depression, or mental health crises.

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  • Participants will receive detailed step-by-step guidance on de-escalating common challenges encountered in modern church settings.

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  • The training will provide a deep understanding of human behaviors, triggers, and needs, equipping participants to recognize and address underlying issues effectively.

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  • The course will outline key strategies for building rapport, a critical step in influencing behavior and facilitating positive outcomes.

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Course Length: 4 Hours
Cost: $100.00 each / $800 Private Group Class
 
Email Info@shieldforce.org for additional details on scheduling a class for your team.
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"A gentle answer turns away wrath, but a harsh word stirs up anger"

© 2016 by Shield Force International, LLC

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